FREE SHIPPING
We are glad to bring our customers great value and service. That’s why we
provide free shipping from our warehouses in Asia by ePacket or EMS and
in USA by USPS.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are
some locations we are unable to ship to. If you happen to be from one of
those countries we will contact you.
LOST/MISSING PACKAGES
YOUR BRAND NAME HERE) are not liable if the incorrect address is
placed during the checkout process. Please make sure that your billing and
shipping address is correct before processing your order. If we have made
an error we will fully take responsibility of the original order that was made
for you at no charge
CUSTOMS
We are not responsible for any custom fees once the items have shipped.
By purchasing our products, you consent that one or more packages may
be shipped to you and may get custom fees when they arrive in your
country.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 8-14 Business days |
| Canada, Europe | 8-15 Business days |
| Australia, New Zealand | 8-15 Business days |
| Central & South America | 10-20 Business days |
| Asia | 8-15 Business days |
| Africa | 15-30 Business days |
Max delivery time – 45 business days.
*This doesn’t include our 2-5 day processing time.
*All shipping times exclude clearance/customs delays
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped
but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE
MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking
information to update on the system. If your order was placed more than 5
business days ago and there is still no information on your tracking
number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent
in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best
to help you out.